Privacy Policy

Rosenberger Restaurant GmbH Privacy Policy


We inform you below about the collection of personal data when using our website. Personal data is all data that relates to you personally, such as name, address, telephone number, date of birth, e-mail address, user behaviour, etc.

We process your data exclusively on the basis of the legal provisions (General Data Protection Regulation and Data Protection Act in the version of the Data Protection Act Adaptation Act, BGBl. I No. 120/2017). The protection of your personal data is very important to us.

Data controller:

The responsible data controller in accordance with Art. 4 (7) of the General Data Protection Regulation (GDPR) is:

Mr Hartmut Graf, MBA, Managing Director of Rosenberger Restaurant GmbH, myhive Wienerberg | Tower A | 34. OG | Wienerbergstraße 11, A-1100 Wien, E-Mail:,  T +43 (1) 22 60 226

Collection and use of personal data:

When contacting us by e-mail or using a contact form, we save your voluntarily provided personal information (your e-mail address, your name, address and telephone number, if applicable) to answer your request.

In addition to the use of our website, we also offer various services. To provide these services, you must generally provide us with additional personal information.

Mandatory fields in our contact or order forms are marked as such. We need the data in the mandatory fields to process your request or to carry out pre-contractual measures and to fulfil the contract; otherwise, we will not be able to answer your request or complete your order.

We will delete the data you have disclosed in this context after the storage is no longer required or restrict the processing if statutory retention requirements exist. After expiry of the statutory retention requirements, your data will be deleted, unless you have expressly consented to further use there is no longer a legal basis for the further processing of your data.

Data collection when visiting our website:

When you visit our website, i.e. if you do not complete a contact or order form or otherwise provide us with any information, we will only collect the information your browser transmits to our server. We collect only the data that is technically necessary for us to display our website and to ensure the stability and security of our website. The legal basis for this is Article 6 (1) (f) GDPR.

The following data is collected by us when visiting our website:

  • IP address
  • Date and time of the request
  • Time Zone Difference to Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access Status / HTTP status code
  • The transmitted amount of data
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

Use of cookies:

In addition to the above data, with the use of our website cookies are stored on your computer, whereby only cookies are set that are absolutely necessary. Cookies are small text files that are stored on your hard drive to make your visit to our website attractive to you and to enable you to make optimum use of certain functions and services offered. Cookies cannot run programs or transmit viruses to your computer. In particular, they serve to make our website more user-friendly and effective overall.

Our website uses session cookies and persistent cookies, which we explain below.

Session cookies are automatically deleted when you close your browser. Session cookies store a so-called session ID with which various requests from your browser can be assigned to the shared session. Through such storage, it is possible for us to recognise your computer on subsequent visits. Session cookies are deleted when you log out or close your browser. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. The duration of the storage can be found in the overview in the cookie settings of your browser. You can also delete these cookies at any time in the security settings of your browser.

Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. The duration of the storage can be found in the overview in the cookie settings of your browser. You can also delete these cookies at any time in the security settings of your browser.

It is possible to configure your browser setting to reject, for example, the acceptance of cookies. If you would like to know how to set these steps, please use the help function in your browser.

However, please be aware that if you do not accept cookies, you may not be able to use all features of our website.

Google analytics:

We use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

Google has committed to comply with the US Department of Commerce's Privacy Shield Agreement between the EU and the US on the collection, use and storage of personal information from EU Member States. Google, including Google Inc. and its wholly owned subsidiaries in the US, has certified that it complies with the relevant Privacy Shield principles.


In addition, Google Analytics and Google Analytics 360 have been certified to the independent security standard ISO 27001. ISO 27001 is one of the world's most recognized standards. The certification applies to the systems that provide Google Analytics and Google Analytics 360.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install:

Disclosure of data:

As part of order processing and fulfilment of the contract, we pass on your data to service providers commissioned by us, in particular to shipping companies and credit institutes, if this is necessary for the delivery and payment of the ordered service. For the settlement of payments, we pass on the collected payment data to authorised credit institutions and, if necessary, to authorised payment service providers. If you have given your express consent, commissioned shipping companies may receive from us, among other things, your e-mail address and telephone number so that they can contact you prior to delivery for a delivery announcement or coordination.

We also share information about you with our tax advisor to meet our tax obligations.

Any consent given by you may be withdrawn at any time, in whole or in part, using the above contact details. In the event of withdrawal, your data will be deleted by us, unless it is required for other purposes or you have not expressly consented to the further use of your data. Furthermore, your data will be deleted unless there is a legal basis for the further processing of your data.

Postal advertising:

We reserve the right to use your first and last name as well as your postal address for our own advertising purposes (e.g. for sending offers or information about our products by post). This serves the preservation of our, in the context of a weighing of interests, predominantly legitimate interests in the promotional addressing of our customers.

The advertising mailings are provided by a service provider on our behalf. We will send them your data for this purpose.

Right to objection:

Insofar as we process personal data in order to safeguard our legitimate interests that predominate in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing is for other purposes, you have the right to objection only if there are reasons that arise from your very personal situation.

After exercising your right to objection, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

Data subject rights:

Reference to your rights as a data subject:
You have the following rights with respect to your personal data:

  • Right to information within the meaning of Art. 15 GDPR,
  • Right to correction or deletion within the meaning of Art. 16 and 17 GDPR;
  • Right to restriction of processing within the meaning of Art. 18 GDPR,
  • Right to data transferability within the meaning of Art. 20 GDPR,
  • Right to object to the processing within the meaning of Art. 21 GDPR.

You can assert your above-mentioned rights at any time, in whole or in part, by means of informal letter, without stating reasons, by post or by e-mail to the above-mentioned contact details of the responsible data controller or data protection officer. In the event of an objection to the processing of your personal data, we ask you to explain the reasons why we should stop processing your personal data.

In the event of your substantiated objection, we will examine the facts and will either terminate or amend the processing of your personal data or notify you of our compelling legitimate grounds on which we continue to process the data.

If you believe that the processing of your personal data violates data protection law or your data protection claims have otherwise been violated, you also have the right to lodge a complaint with the relevant regulatory authority.